Samsung TV Repair

Samsung TV repaired at your home in Nairobi, often the same day. LED, QLED, OLED and smart TVs repaired at your home or in our workshop. Backlights, power and main boards, screens and software.

  • Repair
  • Maintenance
  • Installation
  • Same-day visits
  • Spare parts
  • Service centre

01 / 01Samsung televisions

Samsung TV Repair

LED, QLED, OLED and smart TVs repaired at your home or in our workshop. Backlights, power and main boards, screens and software.

  • Sound but no picture
  • No power
  • Lines on the screen
  • Turns off by itself
  • No signal or HDMI

Common faults

Samsung TV problems we fix.

  • Sound but no picture
  • Red light, won’t turn on
  1. 01

    Sound but no picture

    Usually failed LED backlight strips. We replace the full set so the screen lights evenly.

  2. 02

    No power

    A power board fault, often after a surge or a blackout.

  3. 03

    Lines on the screen

    A T-con board or panel ribbon fault. We test which one before we quote.

  4. 04

    Turns off by itself

    Overheating, a failing power board or a firmware fault.

  5. 05

    No signal or HDMI

    Damaged HDMI ports or a main board fault.

  6. 06

    Smart TV problems

    Frozen apps, Wi-Fi that drops or a TV stuck on the logo. Often fixed with a software reload.

Samsung service centre · Nairobi

Samsung TV repair, maintenance, installation and spare parts.

Everything your Samsung TV needs from one service centre, with same-day visits across Nairobi.

  1. 01

    Repair

    Faults found and fixed at your home, with the full price agreed before any work starts.

  2. 02

    Maintenance

    Servicing that stops small problems becoming big ones: cleaning, checks and worn parts replaced in time.

  3. 03

    Installation

    Samsung TVs wall-mounted or set up on a stand, connected to your soundbar or decoder, with the cables tidied.

  4. 04

    Same-day visits

    Technicians across Nairobi and Kiambu, often at your door the same day you call. Open 24/7.

  5. 05

    Spare parts

    Common Samsung TV parts travel in the van, from our own parts shop in Nairobi. Genuine or matching quality.

  6. 06

    Service centre

    One independent Samsung service centre in Nairobi, not affiliated with Samsung, and one number to call: 0703 543 656.

Know your TV

About Samsung TVs.

Most Samsung TVs we repair are LED, Crystal UHD and QLED smart TVs from 32 to 85 inches.

The common faults are backlight strips that fail, so there is sound but no picture, and power boards hurt by surges.

Problem guide

Samsung TV problems, in plain words.

What you see, what usually causes it, and what our technician does about it.

Sound but no picture

What you notice
You hear the TV but the screen is black. A torch on the screen shows a faint image.
Usually
The LED backlight strips have failed. This is the most common TV fault.
What we do
We open the TV, replace the full set of strips and test the brightness.

Will not turn on

What you notice
No red light, or it clicks and goes off.
Usually
A failed power board, often after a surge or a blackout.
What we do
We repair or replace the board and check the main board too.

Lines or half the screen dark

What you notice
Lines across the picture, or one half missing.
Usually
A loose or failed panel cable, or a fault on the panel itself.
What we do
We test the cables and boards first. If the panel is damaged we tell you honestly.

Smart apps and Wi-Fi not working

What you notice
Apps freeze, Wi-Fi drops, the TV restarts.
Usually
Old software or a failing Wi-Fi module.
What we do
We update the software, reset it and replace the module if needed.

No sound

What you notice
Picture fine, no sound from the speakers.
Usually
A sound setting, a failed speaker or the amplifier on the main board.
What we do
We check the settings first, then the speakers and board.

The visit

What the technician does, in order.

  1. Check the TV on and off the stabiliser, and the HDMI devices.
  2. Find the fault with a torch test and the service menu.
  3. Give you the price before we open the back.
  4. Repair at home where possible, or in the workshop for panel work.
  5. Test with your own channels and apps.

Every type

Samsung TV types we repair.

Crystal UHD TVsThe common 4K smart TV in Kenyan homes.
QLED and Neo QLED TVsBrighter panels with more backlight zones.
Full HD smart TVs32 to 43 inch, often in bedrooms and offices.
The Frame and SerifDesign TVs with slim one-cable boxes.

Care tips

Keep your Samsung TV running.

Simple things you can do at home between repairs.

  • Use a surge protector or stabiliser.
  • Switch off at the wall during storms and long blackouts.
  • Keep vents at the back clear of dust.
  • Clean the screen with a dry soft cloth only.

On every visit

What we do on every Samsung TV repair.

  1. 01

    Safety first

    Power isolated and the socket and earth checked before we open anything.

  2. 02

    Fault found

    We test the TV and show you what has failed, with the reading or the worn part.

  3. 03

    Price agreed

    You get the full price for parts and labour. Nothing is done until you say yes.

  4. 04

    Right part fitted

    A genuine or matching-quality part for your Samsung model, from our own stock.

  5. 05

    Tested with you

    We run the TV through a full cycle with you before we leave.

  6. 06

    Warranty

    Every repair is covered, and you have our number if anything comes back.

TV repairs

Recent TV jobs.

Every photo was taken on a real job in Nairobi.

How it works

Three steps. No surprises.

  1. 01

    Tell us

    Book below or send a photo of the fault on WhatsApp. It takes a minute.

  2. 02

    We come to you

    A technician who knows Samsung arrives, often the same day, with common parts.

  3. 03

    Fixed and tested

    You get the price before any work starts. We test it with you before we leave.

Questions

Before you book.

Anything else? Send it on WhatsApp and a technician answers.

Can a Samsung TV with no picture be repaired?

Yes, most of the time. Sound but no picture is usually the backlight, which we replace.

Do you collect big TVs?

Many repairs are done at your home. For panel work we collect and return the TV safely.

Can you repair my Samsung TV today?

Often, yes. We are open 24/7 and send the nearest free technician. Common TV parts travel in the van; if a part has to be ordered, you get the price and the return day first.

Is it worth repairing an older Samsung TV?

Usually. Most faults, like “sound but no picture” or “no power”, are fixed by replacing one part, for far less than a new TV. If a repair would not be worth it, we tell you before any work starts.

Do you use proper Samsung parts?

We fit genuine or matching-quality parts from our own parts shop in Nairobi, and show you the old part we take out.

How much does a repair cost?

There is a visit fee for diagnosis and transport, which depends on where you are and is confirmed before we come. Once the technician finds the fault you get the full price for parts and labour, and nothing is done until you say yes.

Can you come today?

Often, yes. We are open 24/7 and offer same-day visits whenever a technician is free near you. We confirm the time on WhatsApp or by phone.

Do you use genuine parts?

Yes. We fit genuine parts or parts made for your exact model, and carry the common ones with us, so many repairs are finished on the first visit.

Is the repair guaranteed?

Yes. We test the appliance with you before we leave, and every repair comes with our warranty.

Which areas do you cover?

All of Nairobi and most of Kiambu: Westlands to Karen, Ruaka to Thika, Syokimau to Rongai. The full list is just above.

Do you repair commercial appliances?

Yes. Commercial laundry, kitchen equipment, cold rooms and freezers, for hotels, restaurants, schools and clinics.

Book a Samsung repair

Broken today? Fixed today.

Send the details and we confirm your time on WhatsApp. Open 24/7, across Nairobi.

Call 0703 543 656

Book a repair