Burner will not light
- What you notice
- Clicks but no flame.
- Usually
- A dirty burner or a weak spark.
- What we do
- We clean and replace the spark part.
Samsung hob repaired at your home in Nairobi, often the same day. Gas, electric and glass-top hobs repaired at your home. Ignition, burners, gas taps and controls, tested for leaks before we leave.

01 / 01Samsung gas hobs
Gas, electric and glass-top hobs repaired at your home. Ignition, burners, gas taps and controls, tested for leaks before we leave.
Common faults
A dirty or wet burner cap, a cracked ignition electrode or a failed spark generator.
Gas reaches the burner but the spark is weak or misplaced, or the gas tap is blocked.
The flame failure device (thermocouple) has worn out and cuts the gas off.
Blocked jets, the wrong injector for your gas or a regulator fault.
A loose fitting or a leaking tap. Turn the gas off at the cylinder and call us straight away.
A worn gas tap spindle or a broken knob that needs replacing.
Samsung service centre · Nairobi
Everything your Samsung hob needs from one service centre, with same-day visits across Nairobi.
Faults found and fixed at your home, with the full price agreed before any work starts.
Burner, jet and ignition cleaning, plus a gas leak check, so every flame lights cleanly.
Gas or electric hobs fitted into the worktop, connected and leak-tested before we leave.
Technicians across Nairobi and Kiambu, often at your door the same day you call. Open 24/7.
Common Samsung hob parts travel in the van, from our own parts shop in Nairobi. Genuine or matching quality.
One independent Samsung service centre in Nairobi, not affiliated with Samsung, and one number to call: 0703 543 656.
Know your hob
We repair gas, ceramic and induction hobs fitted with Samsung appliances.
Problem guide
What you see, what usually causes it, and what our technician does about it.
The visit
Every type
Care tips
Simple things you can do at home between repairs.
Areas we cover
On every visit
Gas and power checked and made safe before we open anything.
We test the hob and show you what has failed, with the reading or the worn part.
You get the full price for parts and labour. Nothing is done until you say yes.
A genuine or matching-quality part for your Samsung model, from our own stock.
We run the hob through a full cycle with you before we leave.
Every repair is covered, and you have our number if anything comes back.
Samsung spare parts
Real parts from our own shop in Nairobi. The technician brings the right one, or order it yourself.
Hob repairs
Every photo was taken on a real job in Nairobi.






How it works
Book below or send a photo of the fault on WhatsApp. It takes a minute.
A technician who knows Samsung arrives, often the same day, with common parts.
You get the price before any work starts. We test it with you before we leave.
Questions
Anything else? Send it on WhatsApp and a technician answers.
Often, yes. We are open 24/7 and send the nearest free technician. Common hob parts travel in the van; if a part has to be ordered, you get the price and the return day first.
Usually. Most faults, like “burner won’t light” or “clicks but no flame”, are fixed by replacing one part, for far less than a new hob. If a repair would not be worth it, we tell you before any work starts.
We fit genuine or matching-quality parts from our own parts shop in Nairobi, and show you the old part we take out.
There is a visit fee for diagnosis and transport, which depends on where you are and is confirmed before we come. Once the technician finds the fault you get the full price for parts and labour, and nothing is done until you say yes.
Often, yes. We are open 24/7 and offer same-day visits whenever a technician is free near you. We confirm the time on WhatsApp or by phone.
Yes. We fit genuine parts or parts made for your exact model, and carry the common ones with us, so many repairs are finished on the first visit.
Yes. We test the appliance with you before we leave, and every repair comes with our warranty.
All of Nairobi and most of Kiambu: Westlands to Karen, Ruaka to Thika, Syokimau to Rongai. The full list is just above.
Yes. Commercial laundry, kitchen equipment, cold rooms and freezers, for hotels, restaurants, schools and clinics.
Book a Samsung repair
Send the details and we confirm your time on WhatsApp. Open 24/7, across Nairobi.
Call 0703 543 656