Not cooling
- What you notice
- Air blows but is not cold.
- Usually
- Dirty filters and coils, low gas from a leak, or a failed outdoor fan or capacitor.
- What we do
- We clean, test the gas pressure and fix the leak or part.
Samsung Air Conditioner Repair
Samsung air conditioner repaired at your home in Nairobi, often the same day. Split, inverter, window and cassette units for homes and offices. Gas, capacitors, fans, cleaning and installation.
- Repair
- Maintenance
- Installation
- Same-day visits
- Spare parts
- Service centre
01 / 01Samsung air conditioners
Samsung Air Conditioner Repair
Split, inverter, window and cassette units for homes and offices. Gas, capacitors, fans, cleaning and installation.
- Not cooling
- Leaking water
- Noisy
- Bad smell
- Remote or display
Common faults
Samsung air conditioner problems we fix.
- WindFree not cooling
- 01
Not cooling
Dirty filters and coils, low gas from a leak or a failed capacitor.
- 02
Leaking water
A blocked drain line or a coil that has frozen over.
- 03
Noisy
A loose panel, a worn fan motor or a struggling compressor.
- 04
Bad smell
Mould in the coil and drain tray. It needs a deep clean.
- 05
Remote or display
A failed remote, receiver or control board.
- 06
Installation
Mounting, piping and gas for new units, or units you are moving.
Samsung service centre · Nairobi
Samsung air conditioner repair, maintenance, installation and spare parts.
Everything your Samsung air conditioner needs from one service centre, with same-day visits across Nairobi.
- 01
Repair
Faults found and fixed at your home, with the full price agreed before any work starts.
- 02
Maintenance
Filter and coil cleaning, gas pressure and drain checks, so your AC cools well and stays quiet.
- 03
Installation
Indoor and outdoor units mounted, piped, gassed and tested by a technician, with the wall hole sealed.
- 04
Same-day visits
Technicians across Nairobi and Kiambu, often at your door the same day you call. Open 24/7.
- 05
Spare parts
Common Samsung air conditioner parts travel in the van, from our own parts shop in Nairobi. Genuine or matching quality.
- 06
Service centre
One independent Samsung service centre in Nairobi, not affiliated with Samsung, and one number to call: 0703 543 656.
Know your air conditioner
About Samsung air conditioners.
Samsung air conditioners in Kenya are mostly wall-mounted split units, many with WindFree cooling.
Dust is the big enemy here: clogged filters and coils cause weak cooling, water leaks and bad smells.
Problem guide
Samsung air conditioner problems, in plain words.
What you see, what usually causes it, and what our technician does about it.
Water dripping indoors
- What you notice
- Drips from the indoor unit onto the wall.
- Usually
- A blocked drain pipe or a dirty coil tray.
- What we do
- We clear the drain and clean the tray.
Bad smell
- What you notice
- Musty smell when it starts.
- Usually
- Mould on the coil and fan.
- What we do
- We do a full deep clean.
Noisy outdoor unit
- What you notice
- Rattling or humming outside.
- Usually
- Loose mounting, a worn fan or a failing compressor.
- What we do
- We tighten, replace the fan and test the compressor.
Will not turn on
- What you notice
- No response to the remote.
- Usually
- Remote batteries, a failed board or a power fault.
- What we do
- We test the remote, the supply and the boards.
The visit
What the technician does, in order.
- Check the remote, power and settings.
- Measure the air temperature in and out.
- Check the filters, coils and drain.
- Test the gas pressure and outdoor unit.
- Agree the price, fix and test with you.
Every type
Samsung air conditioner types we repair.
Wall split ACsIndoor unit on the wall, outdoor unit outside.
WindFree ACsCool through tiny holes without a strong draught.
Cassette ACsCeiling units for offices and shops.
Portable and window ACsSingle units for smaller rooms.
Care tips
Keep your Samsung air conditioner running.
Simple things you can do at home between repairs.
- Clean the indoor filters every two to four weeks.
- Book a full service every six months.
- Keep the outdoor unit clear of plants and dust.
- Set 24 to 26 degrees. Colder settings strain the unit.
Areas we cover
On every visit
What we do on every Samsung air conditioner repair.
- 01
Safety first
Power isolated and the socket and earth checked before we open anything.
- 02
Fault found
We test the air conditioner and show you what has failed, with the reading or the worn part.
- 03
Price agreed
You get the full price for parts and labour. Nothing is done until you say yes.
- 04
Right part fitted
A genuine or matching-quality part for your Samsung model, from our own stock.
- 05
Tested with you
We run the air conditioner through a full cycle with you before we leave.
- 06
Warranty
Every repair is covered, and you have our number if anything comes back.
How it works
Three steps. No surprises.
- 01
Tell us
Book below or send a photo of the fault on WhatsApp. It takes a minute.
- 02
We come to you
A technician who knows Samsung arrives, often the same day, with common parts.
- 03
Fixed and tested
You get the price before any work starts. We test it with you before we leave.
Questions
Before you book.
Anything else? Send it on WhatsApp and a technician answers.
How often should a Samsung AC be serviced in Nairobi?
About every six months, more often in dusty areas.
Can you repair my Samsung air conditioner today?
Often, yes. We are open 24/7 and send the nearest free technician. Common air conditioner parts travel in the van; if a part has to be ordered, you get the price and the return day first.
Is it worth repairing an older Samsung air conditioner?
Usually. Most faults, like “not cooling” or “leaking water”, are fixed by replacing one part, for far less than a new air conditioner. If a repair would not be worth it, we tell you before any work starts.
Do you use proper Samsung parts?
We fit genuine or matching-quality parts from our own parts shop in Nairobi, and show you the old part we take out.
How much does a repair cost?
There is a visit fee for diagnosis and transport, which depends on where you are and is confirmed before we come. Once the technician finds the fault you get the full price for parts and labour, and nothing is done until you say yes.
Can you come today?
Often, yes. We are open 24/7 and offer same-day visits whenever a technician is free near you. We confirm the time on WhatsApp or by phone.
Do you use genuine parts?
Yes. We fit genuine parts or parts made for your exact model, and carry the common ones with us, so many repairs are finished on the first visit.
Is the repair guaranteed?
Yes. We test the appliance with you before we leave, and every repair comes with our warranty.
Which areas do you cover?
All of Nairobi and most of Kiambu: Westlands to Karen, Ruaka to Thika, Syokimau to Rongai. The full list is just above.
Do you repair commercial appliances?
Yes. Commercial laundry, kitchen equipment, cold rooms and freezers, for hotels, restaurants, schools and clinics.
Book a Samsung repair
Broken today? Fixed today.
Send the details and we confirm your time on WhatsApp. Open 24/7, across Nairobi.
Call 0703 543 656